Now click on the 'File' menu and then click on the 'Save As'.ģ. We will see a file named 'WindowsUpdate.log'Ģ. Click the 'Start' Button, type 'WindowsUpdate.log' (without the quotes) in the Search Bar and Press Enter. How to collect the WindowsUpdate.log fileġ. If the issue persists, please upload the WindowsUpdate.log file: Please temporarily disable the third party security programs to test this issue and you may boot inĬheck if it is able to perform Windows Update properly.